We are happy to announce the graduation of our Mwayiwathu Farming Club. This group has experienced so much transformation over the past 3 years we have worked with them and we are now in the process of selecting our second cohort. Read our blog article for inspiring stories from Mwayiwathu!
Improving Healthcare Services through Quality of Care Assessment
The challenge of healthcare service availability in Malawi
Author: Praises Padambo
The challenge of healthcare service availability in Malawi
For many years, Malawi has experienced a challenge of availability of healthcare services. Significant progress in improving health outcomes was made by expanding coverage to essential health services during the Millennium Development Goals (MDGs) period (2000-2015). However, inconsistent quality of care remained a challenge and in 2017, the Health Sector Strategic Plan II 2017-2022 (HSSP II) was launched.
In order to achieve the strategic plan goal, the Quality Management Directorate (QMD) was established in the Ministry of Health (MoH) which was followed by the development of the Quality Management Policy for the Health Sector with a focus on addressing the challenges in quality of care using a systems approach.
What is the Quality of Care Systems approach?
The Quality of Care Systems approach is a program that uses compliance to quality of care standards to rate the level of quality provided at a health facility. This exercise is done yearly in all healthcare facilities and in every department. The quality improvement team looks at the gaps that are there in the delivery of service and it is expected that the facility should address the gaps by coming up with quality improvement projects, aimed at addressing the gaps. This also involves looking at all systems, policies and guidelines that are in place. This is an evidence based assessment which requires data backup.
Why is Quality of Care Assessment important?
Quality improvement assessment helps in improving client satisfaction by making sure that patients and service users are well protected from any form of abuse including physical harm. It also helps in making sure that service users know their rights.
Quality of Care Assessment is also important as it is essential for improving the health status of Malawi
Quality improvement also helps in the process of staffing. It helps in making sure that healthcare facilities have well qualified staff that are continuously trained and advancing their knowledge and skills. This contributes to high quality service delivery. This exercise also reduces the financial risks and burdens on service users/clients as it protects them from financial catastrophes.
We are so happy to have been assessed and we are looking forward to the results, which will greatly help us improve the quality of our service delivery, thus serving the community better.
Share on:
The Orant Journal
A traditional Malawian breakfast or snack, Chigumu is a delicious banana cake that satisfies your sweet tooth while also being nutritious. Try it today!
Malawi, a country renowned for its beauty and rich diversity, is home to vibrant cultures and traditions. Amidst this tapestry of differences, one beloved staple unites its people, evoking cherished childhood memories - Nsima. Made from Cassava, Millet and most commonly Maize, Nsima is more than just a meal. It is a cultural cornerstone.
Recently, through donations from our generous supporters, our WASH Program brought clean water to Kanono village, a community in our catchment area. Read our latest blog article to discover the profound impact this gift has had on people from Kanono village.
We are so happy about the strides our Business Development Program is making. In today’s post, we share the story of Judith Kachala, a Financially Empowering Microloans (FEM) for Women program cohort 3 member. Judith’s story is a testament to the power of hard work and determination. Read our latest blog to learn more about Judith’s story.
Apply today for jobs with our Assistant Facilities Coordinator position in Dowa, Malawi!
Apply today for jobs with our Energy and Environment Program Manager position in Dowa, Malawi!
Introducing our newest staff member, Mphatso Chembekeza, our Grants Officer in Kasese, Dowa, Malawi. We are proud to have him on our team!
Did you know? At Orant Charities we are committed to holistic development and supporting the educational aspirations of our staff. Thus, we offer educational loans to our staff because we love seeing them progress with their education and advance their skills and knowledge. Read our latest blog to learn more about how important this is, not only to our staff but also to the growth of the organisation.
At Orant, we recognise and value the critical role nutrition plays in human development and national economic development. We recognise that good nutrition is the backbone of a healthy community and its benefits extend beyond human health. Good nutrition is a contributing factor in reducing maternal and child health challenges, minimizing disease prevalence and promoting economic productivity.